Salary – £18,500 p.a. pro rata + excellent benefits
12 month contract, Part time – 16 hours per week
Are you an organised individual looking to develop your support and administrative experience at the world’s leading charity dedicated to beating cancer through research?
We’re looking for a Retail Support Administrator to join our experienced operational support which forms the National Retail Centre (Horsham), which covers all general administrative duties for the shops, Field Management, Trading and other Head Office Departments
We need a self-motivated individual to:
Ensure that a standard of excellence is maintained at all times with regard to customer service and supporter care.
Cover any general administrative duties as and when required
Assist in recruitment and the CRUK job website
Raise Purchase Orders and receipt invoices
Support with Cybertill queries
Assist in all travel and accommodation requests
Answer the phone and deal with queries from both supporters, Cancer Research UK staff and volunteers as and when required.
Here at Cancer Research UK, our Trading department contributes £25 million per year funding groundbreaking work into the prevention, diagnosis and treatment of cancer- enabling us to engage with communities and share information about our visions to bring forward the day when all cancers are cured. With over 570 shops across the UK, our retail teams are among the most visible faces of the Charity and help to raise awareness of our cause, promote cancer prevention and early diagnosis messages as well as generating income.
Join our collective force and help us lead the way through your
Experience of dealing with telephone queries from a diverse group of internal and external customers
Full MS Office skills
Advanced knowledge of Microsoft Word and Excel
Excellent written and verbal communications skills
Experience of editing and formatting information documents
Our relentless drive towards beating cancer means that we are constantly trying new avenues, which means you will be innovative and open-minded to new ways of working. You’ll need to work well within a team, have the ability to manage multiple tasks and meet tight deadlines. To manage your time effectively and be able to communicate concisely appropriately and confidently at all levels and listen to and comprehend issues.
If you can do all this and more, you’ll enjoy a great career as together we work hard to beat cancer sooner.
Find out more about this role here:
* Please note that internally this role with be known as Retail Support Administrator
We will be interviewing
the advertising period. Please submit your application as soon as possible.
At CRUK we value diversity and we’re committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We actively encourage applications from people of all backgrounds and cultures and believe that a diverse workforce will help us to beat cancer sooner.
Please note, from 2019, we will be relocating from our current offices in Islington to a new office space in Stratford, close to the Olympic Park.