Spot On for Talent Acquisition & Development

Job Description

We are looking for English speakers to join our Team. If your English level is B2/C1 or higher + Eager to learn German, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU. 

Duties and Responsibilities

  1. Professionally answering Customers questions about the products and services provided.
  2. Listening to customer concerns and complaints with the goal of identifying the causes of the problem and helping them.
  3. Solving customer issues quickly and efficiently as possible.
  4. Recommending services “Up-Selling” and explaining how they will benefit the customer.

Targeted Qualifications

Must-Have:

  1. Knowledge of the English B2/C1 language to a degree that allows free communication.
  2. German  “Eager to Learn”
  3. Know your way around the internet.
  4. Positive attitude and a team player.

Good To Have “It’s a plus”

  1. Previous Up-Selling experience is a plus.
  2. Previous Customer Service experience is a plus.

Interpersonal Skills

  1. Communicative, Speak and/or write well and get your ideas across to others easily.
  2. Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  3. Confident, Pleasant, Energetic, Helpful, Trustworthy
  4. Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  5. Organized & Punctual, put things in order so that they run smoothly and are always on time.
  6. Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  7. Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  8. Precise, Make sure that things are done accurately, correctly and exactly.
  9. Willingness to acquire new knowledge.
  10. Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

Offer & Benefits

  • Attractive Salary PLN 4700 Gross + Unlimited Bonus for Up-Selling.
    • PLN 3500 Gross salary + PLN 500 Gross “Bonus for Results” + PLN 700 Gross “Relocation Allowance” = PLN 4700 Gross + Bonus for Up-Selling.
    • Bonus for results
      • Up-Selling Bonus and Commission System PLN 2000+ or more ” No limit on the up-selling bonus”
  • Technical training and soft skills training.
  • Relocation allowance – Up to PLN 700 Gross Extra /monthly for 1 year.
  • 2 Years German Language courses “full paid by the employer to upgrade German language fluency”
  • Shift Based: Yes.
  • Working Hours: Monday to Saturday 07:00 – 20:00 (5 days a week, 8.5 hours -1 hour break)
  • Private Medical Insurance & Sports Card.
  • An interesting and dynamic work environment in a multinational company.

How To Apply

If you are interested in the job and you meet the above criteria you need to:

  • Register/sign-in to spotonps.pl
  • Create your Resume
  • Apply for this job with your resume.

In case of facing any technical issues, Kindly send your CV to jobs@spotonps.com while including the Job Title in the subject and including the consent statement in your CV.

Please take into consideration that due to the large volumes of applicants, we will only contact the shortlisted ones

In the CV, or resume or application, place the following statement:

“I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through “Spot On Sp. z o.o.” and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended).”

 

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More Information

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Contact US

Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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