Spot On for Talent Acquisition & Development

Customer Advisor with French B2 or Higher – Work At Home From Poland / Pologne -Travail A Distance

#饾棛饾椏饾棽饾椈饾棸饾椀 #饾棾饾椏饾棶饾椈饾棸饾椉饾椊饾椀饾椉饾椈饾棽饾榾 #饾棛饾椏饾棶饾椈饾棸饾槀饾榾饾椄饾槀 #饾棧饾椏饾棶饾棸饾棶饾棴饾棻饾棶饾椆饾椈饾棶 #饾棯饾椉饾椏饾椄饾棓饾榿饾棝饾椉饾椇饾棽

饾棖饾槀饾榾饾榿饾椉饾椇饾棽饾椏 饾棪饾槀饾椊饾椊饾椉饾椏饾榿 饾槃饾椂饾榿饾椀 饾棛饾椏饾棽饾椈饾棸饾椀 饾棔饾煯/饾棖饾煭饾棯饾椉饾椏饾椄 饾棓饾榿 饾棝饾椉饾椇饾棽 / 饾棫饾椏饾棶饾槂饾棶饾椂饾椆 饾棓 饾棗饾椂饾榾饾榿饾棶饾椈饾棸饾棽 / 饾棧饾椏饾棶饾棸饾棶 饾棴饾棻饾棶饾椆饾椈饾棶

We are looking for French speakers to join our Team. If your French level is 饾棔饾煯 or higher, want to become part of a winning team and start a new career chapter, then this opportunity is for YOU.

You will be the point of contact for the customer, responding to the various incoming requests, identifying the issues, investigate it and provide the resolution to the customer.

Salary: 饾棧饾棢饾棥 饾煱饾煴饾煬饾煬饾棧饾棢饾棥 饾煴饾煶饾煬饾煬 饾棜饾椏饾椉饾榾饾榾.

You can Send your CV to:

jobs@spotonps.com

聽聽

Please include the job opportunity title in the subject and include the consent to be included in the recruitment process.

Nous recherchons des 饾棾饾椏饾棶饾椈饾棸饾椉饾椊饾椀饾椉饾椈饾棽饾榾 pour rejoindre notre 茅quipe.

Si votre 饾棥饾椂饾槂饾棽饾棶饾槀 饾棻饾棽 饾棛饾椏饾棶饾椈饾棸抬饾棶饾椂饾榾 饾棽饾榾饾榿 饾棔饾煯 ou sup茅rieur, vous souhaitez faire partie d’une 茅quipe gagnante et commencer un nouveau chapitre de carri猫re, alors cette opportunit茅 est pour VOUS.

Salaire : 饾棧饾棢饾棥 饾煱饾煴饾煬饾煬饾棧饾棢饾棥 饾煴饾煶饾煬饾煬

Envoyez votre CV 脿:

jobs@spotonps.com

 

Poszukujemy do naszego zespo艂u os贸b m贸wia台cych po 饾棛饾椏饾棶饾椈饾棸饾槀饾榾饾椄饾槀. Jez虈eli twoja znajomos虂c虂 je台zyka jest na poziomie 饾棔饾煯 lub wyz虈szym, chcesz do艂a台czyc虂 do zwycie台skiego zespo艂u i rozpocza台c虂 nowy rozdzia艂 swojej kariery to to Ciebie szukamy!

Be台dziesz wbezpos虂rednim kontakcie z klientem, zajmuja台c sie台 zg艂aszanymi problemami, identyfikuja台c ich z虂r贸d艂o oraz szukaja台c i implementuja台c rozwia台zania.

Wynagrodzenie: 饾棧饾棢饾棥 饾煱饾煴饾煬饾煬饾棧饾棢饾棥 饾煴饾煶饾煬饾煬 饾棷饾椏饾槀饾榿饾榿饾椉.

Wie台cej szczeg贸艂贸w doste台pnych w linku poniz虈ej. Moz虈esz wys艂ac虂 swoje CV na adres jobs@spotonps.com , umies虂c虂 w tytule nazwe台 stanowiska, w tres虂ci zgode台 na wzie台cie udzia艂u w rekrutacji.

 

Job Description

We are looking for 饾棛饾椏饾棽饾椈饾棸饾椀 speakers to join our Team. If your 饾棛饾椏饾棽饾椈饾棸饾椀 level is B2 or higher, want to become part of a winning team and start a new career chapter, then this opportunity is for YOU.

You will be the point of contact for the customer, responding to the various incoming requests, identifying the issues, investigate it and provide the resolution to the customer.

 

Duties and Responsibilities
Professional support in solving customer issues.
Recognizing, understanding customer needs and assisting to solve the issue faced.
Identify, investigate, research and provide resolution to customer issues.
Troubleshooting customer issues including hardware, software, networking, or other designated client products
Ensure service delivered to the customers meets the Service levels and Key performance indicators targets.
Clarify customer requirements while probing to identify the issue faced and provide an adequate solution.
Follow the appropriate escalation steps to resolve the issues, while making follow up outbound calls to customers or other parties as needed.
Building a good relationship with the customer while improving customer satisfaction.
Participation in specialized training.

Targeted Qualifications
Must-Have:

Knowledge of the 饾棛饾椏饾棽饾椈饾棸饾椀 language starting B2 minimum level.
饾棙饾椈饾棿饾椆饾椂饾榾饾椀, starting B1 / B2 level.
Personnel culture and a positive attitude.
Attention to details and problem-solving.
Skills for efficient navigation of the internet.

Interpersonal Skills
Communicative, Speak and/or write well and get your ideas across to others easily.
Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
Confident, Pleasant, Energetic, Helpful, Trustworthy
Efficient, Perform tasks in the fastest and simplest ways that they can be done.
Organized & Punctual, put things in order so that they run smoothly and are always on time.
Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
Precise, Make sure that things are done accurately, correctly and exactly.
Willingness to acquire new knowledge.
Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

Offer & Benefits
Attractive Salary 饾棧饾棢饾棥 饾煱饾煴饾煬饾煬 鈥 饾棧饾棢饾棥 饾煴饾煶饾煬饾煬 Gross / Monthly
Salary 饾棧饾棢饾棥 饾煱饾煴饾煬饾煬 + 饾棧饾棢饾棥 饾煴饾煬饾煬 饾棔饾椉饾椈饾槀饾榾.
Relocation allowance 鈥 饾棧饾棢饾棥 饾煶饾煬饾煬 Gross Extra /monthly for 12 months.
Technical training, soft skills training and Development Programs.
Private Medical Insurance & Sports Card.

This Job is a Work At Home job opportunity – from anywhere in Poland.

 

 

In case of facing any technical issues, Kindly send your CV to jobs@spotonps.com while including the Job Title in the subject and including the consent statement in your CV.

Please take into consideration that due to the large volumes of applicants, we will only contact the shortlisted ones

In the CV, or resume or application, place the following statement:

鈥淚 hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through 鈥淪pot On Sp. z o.o.鈥 and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of聽personal data (Journal of Laws of 2002, No. 101, item 926, as amended).鈥

 

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Contact US

Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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