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Customer Advisor With German B2 Work At Home “Anywhere In Poland” Deutschsprachig Kundenberater B2 – Von zuhause aus arbeiten

๐——๐—ฒ๐˜‚๐˜๐˜€๐—ฐ๐—ต๐˜€๐—ฝ๐—ฟ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ด ๐—ž๐˜‚๐—ป๐—ฑ๐—ฒ๐—ป๐—ฏ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ฒ๐—ฟ ๐—•๐Ÿฎ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—”๐—ฑ๐˜ƒ๐—ถ๐˜€๐—ผ๐—ฟ ๐—ช๐—ถ๐˜๐—ต ๐—š๐—ฒ๐—ฟ๐—บ๐—ฎ๐—ป ๐—•๐Ÿฎ

๐—ช๐—ผ๐—ฟ๐—ธ ๐—”๐˜ ๐—›๐—ผ๐—บ๐—ฒ โ€“ ๐—ฉ๐—ผ๐—ป ๐˜‡๐˜‚๐—ต๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ฎ๐˜‚๐˜€ ๐—ฎ๐—ฟ๐—ฏ๐—ฒ๐—ถ๐˜๐—ฒ๐—ป

*** This Job Opportunity is only offered for candidates living & eligible to work in Poland/Europe.

  • Work At Home Opportunity From Anywhere In Poland ONLY.
  • Attractive Salaryย PLN ๐Ÿณ๐Ÿฌ๐Ÿฌ๐Ÿฌ Gross/Monthly

 

Job Description

We are looking for German speakers to join the Team. If your German level is B2 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and starting a new career chapter, then this opportunity is for YOU.

 

Duties and Responsibilities

  1. Professionally answering Customers’ questions about the products and services provided.
  2. Listening to customer concerns and complaints with the goal of identifying the causes of the problem and helping them.
  3. Solving customer issues quickly and efficiently as possible.
  4. Recommending services โ€œUp-Sellingโ€ and explaining how they will benefit the customer.

Targeted Qualifications

Must-Have:

  1. Knowledge of the German language to a degree that allows free communication.
  2. German, starting B2 level.
  3. Know your way around the internet.
  4. Good computer skills with sound knowledge of Microsoft Office package.
  5. Positive attitude and a team player.

Good To Have “It’s a plus”

  1. Previous Up-Selling experience is a plus.
  2. Previous Customer Service experience is a plus.
  3. English is a plus.

Interpersonal Skills

  1. Communicative, Speak and/or write well and get your ideas across to others easily.
  2. Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  3. Confident, Pleasant, Energetic, Helpful, Trustworthy
  4. Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  5. Organized & Punctual, put things in order so that they run smoothly and are always on time.
  6. Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  7. Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  8. Precise, Make sure that things are done accurately, correctly and exactly.
  9. Willingness to acquire new knowledge.
  10. Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

Offer & Benefits

  • Attractive Salaryย PLN ๐Ÿณ๐Ÿฌ๐Ÿฌ๐Ÿฌ Gross/Monthly
  • Technical training and soft skills training.
  • Shift Based: Yes.
  • Working Hours: Monday to Saturday 07:00 – 20:00 (5 days a week, 8.5 hours -1 hour break)
  • Private Medical Insurance & Sports Card.
  • An interesting and dynamic work environment in a multinational company.

How To Apply

If you are interested in the job and you meet the above criteria you need to:

Kindly send your CV to jobs@spotonps.com while including the Job Title in the subject and the consent statement in your CV.

Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones

In the CV, or resume or application, place the following statement:

โ€œI hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through โ€œSpot On Sp. z o.o.โ€ and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended).โ€

 

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Email : info@spotonps.com
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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