Spot On for Talent Acquisition & Development

Hotel Administrative Assistant

RESPONSIBILITIES –

  • Provide necessary administrative support to the General Manager and operating office in a professional manner, ensuring confidentiality of restricted and sensitive information.
  • Support Human Resources Department; recruiting and staffing logistics, company employee communications, and employee relations.
  • Compile, collate, and analyze data as required for reports.
  • Be well acquainted with all area attractions, activities, and local events.
  • Participate in community affairs and maintain positive public image for the resort.
  • Vendor Liaison; work with Adventure and Activity Vendors as a point of contact to facilitate and build relationships with resort management and vendor management.
  • Manage the negotiation, execution, performance, modification and termination of contracts with various vendors, distributors, contractors; analyze potential risks involved with specific contract terms.
  • Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
  • Stay visible and interact with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Review guest feedback with leadership team and ensure appropriate corrective action is taken.
  • Provide general concierge service upon request, including but not limited to postage, paging, making reservations for guests both within the hotel and outside facilities. Satisfy guest requests efficiently and follow-up. Properly log guest contact and requests. Become acquainted with each day’s arrivals, VIP’s and daily group activities.
  • Foster employee commitment to providing excellent service, participation in daily stand-up meetings and demonstrate desired service behaviors in interactions with guests and employees.

QUALIFICATIONS & SKILLS –

  • Hospitality background and prior front office management experience a must.
  • Outstanding organizational, communication and leadership skills.
  • Team player who is able to multi-task; lead, drive and is bottom-line oriented.
  • Highly motivated individual who is self-directed, with strong initiative and desire for achievement.
  • Computer literate in MS Office (proficient in Word, Excel, and PowerPoint) and G Suite Google Drive Software
  • Hotel Management Software or Property Management Software such as RoomKey, Micros POS, SkyWire POS a plus
  • Previous international travel experience, living in a foreign country, or interaction with other cultures a plus.
  • Foreign language skills a definite plus.
  • Ability to work flexible schedule to include weekends and holidays.

On-site subsidized housing available.

For immediate consideration, apply at www.sorrelriver.com/careers

Job Type: Full-time

Required education:

  • Associate

Required experience:

  • Hospitality: 1 year
  • Administrative Assistant: 1 year

Required license or certification:

  • Driver’s License
Only candidates can apply for this job.
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Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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