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Receptionist / Guest Relations specialist

MLT is an international hotel and apartments chain with subsidiaries all over the world.

With the rapid expansion of our business in Greece, Athens hotel is recruiting new employees in Guest Experience Department.

Receptionist / Guest Relations specialist

Responsibilities:

  • Greeting visitors
  • Handling guest communication, complaints
  • Handling incoming, outgoing calls, reservations
  • Distributing incoming and outgoing correspondence
  • Monitoring and supervision of housekeeping reports
  • Respond to a wide range of guest requests and promote hotels and apartment facilities
  • Spotting issues in the rooms, communicating with maintenance department

Requirements:

  • Higher education
  • English Advanced, other languages is a plus
  • Experience as Front Desk or Reservation Agent in international hotel chains

Terms and conditions:

  • Work schedule 5 shifts 8 hours per week
  • Hotel office is in the center of Athens, Syntagma square
  • Permanent labor contract
  • Competitive salary (600-800 net)
  • A unique participation in an international start up with specialization in different departments (guest relation, front office, guest reviews management, housekeeping)
  • Loyalty Program for employees (extra bonus 400 net per quarter)

Job Type: Full-time

Salary: 600.00€ to 800.00€ /month

Job Location:

  • Αθήνα, Αττική

Required experience:

  • Receptionist or Front Desk or Guest relation: 1 year
  • hotel: 1 year

Required language:

  • English
Only candidates can apply for this job.
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