Receptioniste

We are looking for someone with talent & drive to join our team as a Receptionist at our amazing, The Movement Hotel Bijlmer Bajes in the Old prison of Holland.

Was it always your dream to work in a Hotel? Or are you interested in working in a hotel? Right now, YOU can be part of the exciting opening of a brilliant new Hotel.

Your mission:

We are a pop up hotel what will be run by refugees for you to stay, refugees to train and get employment. Your mission is to be a full-time receptionist but especially focussed on training & develop refugees the reception skills. You are responsible for every aspect of the hotel operation behind the reception. You operate mainly in the lounge/reception area where you are open and available with a friendly smile to meet all the needs of hotel guests. This goes way beyond old school reception duties: you and your team members will be our super-skilled hosts and responsible for optimal guest experience.

And this stuff too:

• Train & Develop refugees in this project
• Reception duties; From 06:45-15:00 hrs or 14:45-23:00 or 23:00 – 07:00 hrs
• Take care of the phone traffic. You receive phone calls, you make phone calls, you write down notes from

phone calls and you spread information via phone.

• You receive (hotel) guests on a correct and polite way and you forward them to the correct

person/department if needed.

• Check in & check out
• Process payments with hotel guests
• Provide hotel (guests) with information about the hotel and about Amsterdam
• Make sure the checklist is always set, up to date and finished at the end of your shift
• Replying on emails
• Making online bookings
• Making bookings for the meeting rooms
• You keep track on the agenda from the Front Office and from the Meeting Rooms
• You receive post and make sure the post arrives at the correct person/department
• You register and maintain the contact/client sheet of guests/companies
• You keep track of the stock behind the front desk and mention to the HM what we need to order
• You make sure the reception and lounge is always neat and clean
• You make sure the meeting lounges are neat and clean
• You are in charge of the maintenance of our plants
• You are in charge of a birthday calendar from the staff

You’re going to need this:

• Experience in Excel & Word
• Experience in training a team ( bonus )
• A flexible, hands-on, motivated and positive approach
• Y ou love responsibility
• Fluent in Dutch & English
• Hard working, responsible and “let’s do this!” mentality

We offer:

• The chance to be part of the exciting opening of an amazing big project!
• Full time salary
• A team of fun and enthusiastic people
• The chance to have true impact and be part of this exclusive new hotel concept
• Cool socialising opportunities
• Starting date: A.S.A.P

Job Type: Full-time

Salary: €1,785.00 /month

Required experience:

• Front office: 1 year

Required languages:

• dutch
• english