Spot On for Talent Acquisition & Development
Job Expired

Job Description

  • You will be Solving technical product issues and questions that our customers, resellers and personnel report to us.
  • You will communicate directly with different stakeholders using phone, ticketing system and remote tools
  • You will be Coordinating with different teams to solve issues in a timely manner
  • You will be required to keep customers happy with prompt responses and excellent communication
  • You will report product issues to development
  • You will Perform “knowledge management” by creating instructions and articles of frequent issues and help in the training of support personnel

Benefits

  • Attractive Package
  • Paid Training
  • Private Medical Insurance
  • Sports Card
  • Motivational Programs and Engaging Events
  • Job Location in Central Warsaw with direct access to shopping facilities and catering centre.

Job Requirements

Must Have:

  • Speak and write in Spanish C1
  • Speak and write in English C1
  • Strong hands-on experience in IT
  • Experience with Windows environments and their management
  • Experience in a customer service role
  • Background in technical support, software testing or application engineering.
  • Self-starter with excellent communication skills
  • Experience with technical problem solving
  • Technical studies like BSc or MSc in Information Technology, or equivalent, is required

Good To Have:

  • Experience with document/content management systems.
  • Performing knowledge management by creating instructions and articles for frequent Issues.
  • Experience with computer networks.
  • Experience with MS SQL databases.
  • Scripting and programming skills (VBScript, JavaScript, C++, C#, CSS, XML, JSON) open up opportunities towards implementations and advanced support.

 

Job Location: Warsaw.

Working Days/Hours: Supporting USA Clients14:00 to 01:00

Monday to Friday

Shift Based

8 hours including one hour break.

Contract Type: Annually Renewable.

Monthly Salary Package: PLN 7500 Gross

 

How To Apply

Kindly register/sign-in to www.spotonps.pl then create your Resume and apply for this job.

Or you can send us your CV to jobs@spotonps.com while including the job title in the email subject.

Please include the following statement in your CV Documents to be considered for the job opportunity applied for:

“I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through “Spot On Sp. z o.o.” and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended).”

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More Information

  • This job has expired!
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Contact US

Email : info@spotonps.pl
Address : Siedmiogrodzka 1 / 123, 01-204 Warszawa
Phone : +48 660 762 309

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