Technical Support Engineer M/F

Our client, a growing start-up based in Luxembourg and specialized in Web Data is looking for a Technical Support Engineer M/F to complete its dynamic team:

Minimum Requirements

• Bachelor’s degree in Computer Science, or equivalent work experience in a related field
• Junior profiles are accepted or 2 years+ experience in IT infrastructure including analysing, testing, maintaining, troubleshooting, repairing and resolving hardware, OS, application, account and peripheral issues
• Strong knowledge in TCP/IP and network including VOIP
• Strong knowledge of computer security principles including managing firewalls
• Strong knowledge of Linux, Windows and MacOSx
• Ability to install, disconnect and relocate IT equipment including servers, switches, mobile phones and PCs.
• Fluent English and French is a must, other European languages a plus

Preferred Qualifications

• Setting up and maintaining the IT infrastructure, including technical assistance to the team and design of the IT security framework
• Installing new desktops and servers
• Diagnosing and fixing software and hardware issues
• Advocating IT security best practices
• Proposing new tools and making sure they are implemented correctly

• Contributing to the setup and installation of their new office spaces, locally and internationally
• Ensuring IT security and best in class infrastructure

• Ability to prioritise and work with a variety of teams, both locally and internationally
• Team player that thrives in a diverse and fast moving environment
• Keen to work in a startup environment: work hard, play hard
• Enjoy a good beer

Advantages

• Be part of a fast-growing startup story
• Cakes and cookies baked by the founders every week
• Fresh fruit
• Flexible working hours
• After work drinks every Friday
• And a lot more: an awesome office with an in-house built arcade, table tennis, nerf guns, many team events, toastie parties, etc.